Reviews
State Farm® Agent Grant Gingerich
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jessica Ericksen
October 15, 2026
"Andrew here is wonderful! He was super helpful, accurate, and quick in helping me get the best coverage for my vehicle!"
Shelley Bailey
October 13, 2026
"Brandon was fast efficient helpful and kind with lots of knowledge appreciated this phone call very much"
We responded:
"Shelley,
Thank you so much for your wonderful feedback! It's fantastic to hear that your phone call was appreciated and that you found the service fast, efficient, and helpful. We always aim to provide knowledgeable assistance, and it's great to know we met your expectations.
- Grant"
Mara Robertson
October 13, 2026
"Andrew was extremely helpful and made the process easy! He explained everything and answered all of my questions!"
We responded:
"Mara,
Thank you so much for your wonderful feedback! It's fantastic to hear that the process was easy and that all your questions were answered. We're delighted to have been able to assist you with your insurance needs.
- Grant"
Jeremy Williams
October 13, 2026
"Quannah was absolutely incredible. He beat any offer and deal I got from anyone. I plan to move my other cars over here soon. He made talking to the insurance guy extremely pleasant. Did not pressure me or make me feel obligated to use State Farm. If I could recommend this branch and Quannah to people, I absolutely will. Thank you for making this stressful moment in my life with the home insurance as smooth as possible. It’s been great"
We responded:
"Jeremy,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that your interaction with us, especially regarding your home insurance, was smooth and pleasant. We're thrilled to know that you're considering moving your other cars over as well. Your recommendation means a lot to us, and we're here to make any future insurance needs just as seamless.
Grant"
Dolls M
October 9, 2026
"Brandon has been an excellent help!
I am writing to formally recognize Brandon for his exceptional service. Throughout my recent policy process, he was incredibly helpful and consistently followed up to keep me informed.
What stood out most was his attention to detail. He discovered a critical data error where someone else's information and policy was linked to my account and corrected it immediately. Brandon's proactive approach and dedication to accuracy saved me a lot of trouble. He deserves full credit for his great work and is an excellent asset to your team.
Best regards,
Dolls"
We responded:
"Dolls,
Thank you so much for sharing your experience with us! It's wonderful to hear how Brandon's attention to detail and dedication made such a positive impact during your policy process. We're thrilled to know he was able to assist you effectively and resolve the data error promptly. Your kind words truly mean a lot, and we're grateful to have Brandon as part of our team.
Grant"
Jeff Howard
October 9, 2026
"Super easy to deal with. Found the best rates for home and auto insurance for me."
We responded:
"Jeff,
Thank you so much for your wonderful review! I'm thrilled to hear that you found it super easy to work with us and that we could assist you in finding great rates for your home and auto insurance. Your satisfaction is our priority, and we're here whenever you need us.
- Grant"
Paul D
October 8, 2026
"Good place to do business. Always well staffed and responsive."
We responded:
"Paul,
Thank you for sharing your experience with our office! We're delighted to hear that you find us well-staffed and responsive. We strive to leave each customer with a five-star experience, so please let us know what we can do to earn that extra star.
- Grant"
Gabe Velasco
October 5, 2026
"Great experience! Would recommend Brandon"
We responded:
"Gabe,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you had a great time with us and would recommend Brandon. We truly appreciate your support and look forward to assisting you with any insurance needs in the future.
- Grant"
Steve Philpot
September 30, 2026
"Fantastic branch! Andrew and Grant are great and really helped us get through a mess with our new home and get us affordable insurance!"
We responded:
"Steve,
Thank you so much for your kind words! It's wonderful to hear that you had a fantastic experience with our office. We're delighted that we could assist you with your new home and help you find the right insurance. Your satisfaction is our priority, and we're thrilled to have been able to support you.
- Grant"
Kendra Wooldridge
September 30, 2026
"Kaylee is so kind and helpful! She explained things thoroughly and communicated quickly!"
We responded:
"Kendra,
Thank you so much for your wonderful feedback! It's fantastic to hear that Kaylee was able to assist you with such kindness and efficiency. We truly appreciate your kind words and are thrilled that you had a positive experience with our office.
- Grant"
Krista Roberts
September 23, 2026
"Very helpful! Answered all my questions, patient and went over every option to get me the best price that fit my financial situation"
We responded:
"Krista,
Thank you so much for your wonderful feedback! It's great to hear that all your questions were answered and that you felt supported in exploring your options. We're thrilled to have been able to assist you with your insurance needs. If you ever have more questions or need further assistance, feel free to reach out.
- Grant"
Marisa Roberts
September 22, 2026
"I love State Farm! The customer service I received from Brandon was professional yet very personable. He took care of my request promptly and informed me when it was completed. I really appreciated it! Thanks Brandon!"
We responded:
"Marisa, Thank you for the wonderful feedback for Ariel. We strive to go above and beyond for our customers daily. "
Jeremy Leger
September 21, 2026
"Brandon helped me get my insurance set up saving me over $200 a month. He was super friendly, listened and answered all of my questions and did an outstanding job with helping me."
We responded:
"Jeremy,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you had such a positive interaction while setting up your insurance. We’re thrilled that you found the service friendly and informative. Saving over $200 a month is a great achievement, and we're glad we could assist you in reaching that goal. If you have any more questions or need further assistance, feel free to reach out anytime.
- Grant"
David Lee
September 21, 2026
"This office has always been great to work with and I appreciate the flexible terms they offer."
We responded:
"David,
Thank you so much for your kind words! It's wonderful to hear that you've had a great experience with our office. We truly appreciate your feedback and are glad to know that the flexible terms have been beneficial for you. If there's anything else we can assist you with, feel free to reach out anytime.
- Grant"
Garret Hawn
September 16, 2026
"Brandon was great to work with very helpful and professional."
We responded:
"Garret,
Thank you so much for your kind words! It's wonderful to hear that you had a positive experience working with us. We strive to provide helpful and professional service to all our customers. If you ever need assistance with any insurance needs, feel free to reach out.
- Grant"
Linda Biscorner
September 3, 2026
"Maria has been very helpful with my insurance questions. I highly recommend talking to her at Gingrich State Farm in Claremore, Ok"
We responded:
"Linda,
Thank you so much for your kind words! It's wonderful to hear that Maria has been able to assist you with your insurance questions. We truly appreciate your recommendation and are thrilled to have you as a part of our community here in Claremore. If you ever need further assistance, don't hesitate to reach out.
- Grant"
Casy Morgan
September 3, 2026
"I've done business with this agency for years. Great people. Today I dealt directly with Andrew Seymour. He was knowledgeable and pleasant to work with."
We responded:
"Casy,
Thank you so much for your kind words and for being a valued customer over the years! It's wonderful to hear that you had a positive experience with Andrew. We're delighted to have you with us and look forward to continuing to assist you with your insurance needs.
- Grant"
Shanan Simmons
September 2, 2026
"Sascha Johnson has been the best in my personal experience. When her previous agent retired, we told her that no matter what office or company (if she chose to leave State Farm) PLEASE take all our policies with her! We have had many policies over the years and rarely a problem, she's always been super helpful when we needed to update something and extremely quick to get the job done. She's a no nonsense type and tells it straight, she will not sugar coat things for you, which I prefer! She's polite and friendly and we couldn't ask for a better representative. We have had State Farm for many years and while the rates are always changing, we have checked other companies and so far none have been able to compete with their rates. Keep up the great work over there!"
We responded:
"Shanan,
Thank you so much for sharing your wonderful experience! It's fantastic to hear how much you appreciate the straightforward and efficient service. It's great to know that you've found our office's rates competitive and that you've been satisfied with your insurance policies over the years. We truly value your loyalty and are thrilled to have you as part of our community. Keep enjoying the peace of mind that comes with being well-covered!
- Grant"
Kylie Hoke
September 2, 2026
"Amazing staff!! Grant has put together a top-notch team. Everyone is super friendly, knowledgeable and patient enough to answer any and all questions! Truly the best around! Sascha is my go-to and she's THE BEST!"
We responded:
"Kylie,
Thank you so much for your wonderful review! We're thrilled to hear that you find our team friendly, knowledgeable, and patient. It's fantastic to know that Sascha has been such a great help to you. We truly appreciate your kind words and are here whenever you need assistance with your insurance needs.
- Grant"
Raymond Pennington
September 2, 2026
"Well, this has been building up for years. So I’ll just give the highlights when we first came to Grant many years ago, he called us in for a meet and greet. So, we came in and it was just to get us to come in to buy life insurance. Did not like the car salesman approach, but I get it. Then as time went on albeit having a perfect driving record both my wife and I and I am a certified Smith Defensive Driving Instructor and a CDL Instructor and a CDL holder myself, premiums kept going up like clock work. But I stayed faithful to State Farm, then later added more vehicles as time went on and even added my home when we purchased our house. Then in 2021 all policies premiums went up dramatically. And when I called to ask why, at the time a gentleman (name I don’t remember) told me that since COVID had everyone on lockdown and less people were driving, they had to raise premiums because their profits were showing a decrease. I laughed and said your profits is not my concern. Grant called me a day later and never really apologized for what his employee said on the phone he just gave me the explanation that everything went up. So, time goes on then there was some minor billing issues throughout that time but mind you still perfect driving records and premiums kept going up. Then, fast forward to July of this year, after my 16 year old got his license we made changes to our policy to minimize our cost but to make sure we still had adequate coverage. Then I looked at my bill on September 1, 2026 and noticed some irregularities on the bill. So, when I called Sasha answered the phone. She acted like she was not to thrilled to be talking on the phone, but I proceeded to ask my questions. 1st we went through the list of my vehicles and somehow they got my mother’s policy mixed it with mine, still could not get an answer if I was paying for that, so when I asked where the other balance was for she said it was for a partial missing payment from a month ago. I reminded her that we made some changes and she cut me off and at that particular point in time I said I will need to do some research with my back and look to see if there was anything missing and she had a very rude comment towards that and when I told her that I’m sick and tired of having to call about billing issues and that I may start looking for other possibilities she right out got angry and elevated her voice and told me to go ahead and do that. At that point I was determined to start shopping. After I called USAA not only did I get more coverage for my house at a cheaper price but I also got my vehicles at a considerable cheaper premium and still have the same coverage.
So, the many years of keeping my record clean and years of being a State Farm customer, I was never a valued member only someone to take money from. Why do we do everything correct but yet we get raked over the coals because of others drivers mistakes? And when the latest allegations of State Farm policy holders having roof damage from the hail storm a few months back that they were denying claims. I’m not saying Grants Office did that but I am done dealing with as branches that will treat me like it’s supposed to be a privilege to be with them versus the other way around. There are to many red flags with State Farm and this branch. I feel in my opinion, that we should be rewarded for being a reliable customer and they should do their best to make sure for those of us who have never filed a claim or had and faults on our records should have better pricing because we are low risk.
I’m sure they will delete this or something, but if he works great for you then so be it. And if State Farm is a good fit for you, I wish you well. This is my experience. And if they choose to make things right, I will listen, but in the end I believe this insurance is only here to see how much money they can get from you.
However, here is the positive side Kaley who works for his office a great person and wonderful person to talk to and to help you.
Please make your own decisions but this was my issues and complaints."
We responded:
"Raymond, sorry you didn’t feel the experience was referable as that’s always our goal. I tried to reach you to discuss this over the phone but wasn’t able to connect. So to help layout some history on some topics you brought up and maybe some understanding. In 2020, COVID hits, people begin working from home, being furloughed, and ultimately driving less miles so risk reduced. Rates follow risk and/or projected risk. So State Farm responded by reducing auto rates twice that year, giving back some premium, and not cancelling customers that were in nonpayment during a portion of that year. As people returned to work, miles driven increases, and ultimately the risk returns not only back to where it was, but now with more expensive vehicles on the road the rates followed that trend.
Fast forward to this year and many of our customers have received a rate decrease or two and some of those even seeing a return of premium in the form of a dividend as we’re a mutual company. So yes there’s times where the macro view shows us that risk is trending up even though one particular insured may have a good driving history. In short, although we’ve been blessed to be accident free, it doesn’t mean we do not share in the pool of risk, the trends, or experience. This is obviously a high-level overview, but I hope helpful in understanding. Take for instance the homeowners insurance market, since that COVID era we have seen new construction almost double in 6 years in our area. Also we are experiencing more catastrophic weather events more frequently ultimately resulting in higher claims frequency and severity. That’s a market challenge; not just an individual company challenge.
In regards to the billing challenges, I understand that you visited with 3 different team members in my office on this and do apologize if you didn’t get the answers you wanted or we didn’t fulfill expectations on these occasions. As I understand, recently one of my team members took the time to sit down with you and walked you through some ways you could save some money as well, however no action was taken on your part.
We hate to see you go, but do wish you the very best! - Grant"
Alexandra Edwards
September 1, 2026
"Andrew was very friendly and made the process super easy"
We responded:
"Alexandra,
Thank you so much for your wonderful feedback! It's fantastic to hear that Andrew made the process easy and enjoyable for you. We're thrilled to have you as a part of our insurance family and are always here to help with any of your insurance needs.
- Grant"
Kylee Wickham
August 21, 2026
"I had the best experience with Brandon! He was honest and helped me save! Thank you again!!"
We responded:
"Kylee,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that everything went smoothly and that you felt supported. We're thrilled to have been able to assist you with your insurance needs. Your kind words mean a lot to us.
Grant"
Karen Johnston
August 4, 2026
"Quannah has been the best during this time of transition. He answered every question I had and more and got me the best rates possible and explained everything in detail. More helpful than I’ve ever had when dealing with insurance!"
We responded:
"Karen,
Thank you so much for your wonderful feedback! It's fantastic to hear that your experience during this time of transition was so positive. It's our goal to ensure all your questions are thoroughly answered and that you feel confident with your insurance decisions. We're thrilled to have been able to assist you and provide the detailed explanations you needed. If you ever have more questions or need further assistance, we're always here to help.
- Grant"
Taylen Wade
August 3, 2026
"Andrew made my process EXTREMELY simple and fast, I felt that I was taken care of promptly and fairly."
We responded:
"Taylen,
Thank you so much for your wonderful feedback! It's fantastic to hear that your experience with Andrew was smooth and efficient. We always aim to provide prompt and fair service to our customers. If you ever need assistance with any insurance needs, whether it's auto, home, or life, feel free to reach out.
Grant"
Crystal Tipton-Carrillo
August 3, 2026
"Experience was a 5 for me.
I had placed my info on the statefarm website and was assigned an agent in TX, which did not work well for me.
I was able to get on Google for my local agencies and sent an sms to this office, they received and messaged me back the next day.
I work M-F 8-5 so I was able to set everything up via email and quick calls on my break.
Andrew was a great help in going, over quotes and making changes as I needed.
I appreciate the prompt response, great customer service, and savings from the switch over from my previous insurance company."
We responded:
"Crystal,
Thank you so much for sharing your experience! I'm thrilled to hear that everything worked out smoothly for you, especially with the help of Andrew. It's great to know that our office could accommodate your schedule and provide the prompt response and service you were looking for. We're delighted that you found value in switching over from your previous insurance company. If you ever need assistance with anything else, feel free to reach out.
- Grant"